While part-time maids from Molly Maids are trained to deal with a wide range of customers in a professional manner, you should also do your part in getting off on the right foot with them. Keep in mind that you are hiring them to do their jobs – cleaning your house, for example – and you want them to know exactly what your desired results are and for them to deliver.
Have the Right List of Tasks to be Done
Even before the part-time maids come to your home, you should already have communicated your desired tasks and results to the management of the cleaning company. You are basically setting realistic expectations – what the part-time maids are required to do, where they will be cleaning, and how they will be cleaning the areas, among others – early on so that miscommunication can be kept to a minimum, if not eliminated.
The to-do list can include these things:
- Wipe down the windows
- Vacuum the floors
- Scrub the walls and floors of the bathrooms
- Clean the kitchen appliances specifically the oven and refrigerator
- Wipe the countertops, tables, and other surfaces
- Change the beddings in the bedrooms
You have to remember that extra services must be paid with extra money, so you have to set the arrangement with the management first. You cannot demand that the part-time maids perform tasks not on the agreed list especially when your project isn’t the only one on their schedule.
Have the Right Attitude
When dealing with part-time maids, you must always remember that part-time maids are neither your slaves nor your full-time housekeeper – they are being paid for their housecleaning skills on a per hour basis. You should have the right attitude when talking with them especially when supervising their work, such as in a spring cleaning job. Your best approach to them include:
- Use appropriate words – no cursing, putting them in their places, and no shouting – and use a professional tone of voice. Think of the way you want to be treated at work.
- Ask them questions, if any, about their experience and work but avoid asking personal questions (e.g., why they became part-time maids). Let them work within the agreed timeframe instead of chatting with them.
- Discuss your concerns with the part-time maids instead of directly reporting them to their supervisors. You will likely get more results in this manner since the part-time maids will not be put into a defensive position.
When you get off on the right foot with the part-time maids, you will find that their work results can be to your benefit – and you can call on them the next time you need an extra pair of hands, too.